If your web hosting service provider supplies live chat support, you'll be able to speak to a representative live and learn useful information or get an issue resolved promptly. The advantage of using chat as an alternative to calling to talk with a live person is that you'll need only a computer with world wide web access, which means that you won't pay any charges in the event that you are in another country or state. In addition, it'll be a lot easier to copy and paste data for example domain names, usernames or error messages i.e. details that are sometimes difficult to provide to the other side on the phone. The live chat is also a considerably quicker option to contact your web hosting supplier's support crew compared to using a ticketing system. Last, but not least, in case some issue needs a bit more time to be resolved, you'll be able to do something else while you wait for support on the live chat, so that you won't lose time - something that's impossible when you're on the telephone.

Live Chat Support in Hosting

We provide a live chat assistance service for all of the hosting plans that we offer and we can support you with almost everything live. In case you do not have an account with our company yet, we will be able to give you more details about the packages to help you to select the most appropriate plan. If you are an existing client, we can assist you with any billing or general issue as well as with various common tech problems, for example an email address installation in a desktop email client. When you cannot phone us for some reason or you're in some country where we don't have a local telephone number, our live chat is the best option to contact us. Certainly, some problems need additional time to analyze and test, which means that you will have to open a support ticket to our technicians, still, we're able to save your time and help you with quite a lot of issues on the chat.

Live Chat Support in Semi-dedicated Servers

Using the live chat support service that we offer with our semi-dedicated hosting plans, you are able to find the replies for any questions you have or get a lot of issues taken care of in no time. The service is online every single day, which means that you will be able to speak to an agent even on weekends and holidays. In case you are unsure which plan is better for your websites or if our state-of-the-art cloud hosting platform covers some system requirements, you can come on the live chat before purchasing anything. In case you're an existing customer, you will be able to obtain more information about billing issues, account settings along with a number of common tech problems you may experience, for example when you cannot install an email account in a client on your computer. Our live chat will save you a lot of time regardless where you are or when you contact us.