A 99.9% Server Uptime
The principal advantage of establishing your very own hosting system is that you don’t have to worry about compatibility issues – you configure a special set of software apps in such a manner as to work with a defined set of hardware parts. The result is something considerably more steady and reliable, because there are less potential risks of failure. We’ve built our cloud hosting platform atop proven hardware components along with a seriously customized version of SELinux in order to set up an incredibly safe and secure environment for your own sites.
For this reason, with each of our hosting plans packages we offer a 99.9% server uptime guarantee. This uptime guarantee is available in all datacenters.
A 99.9% Network Uptime
If you wish to provide a premium hosting service, you can rarely count on the default network configuration in a datacenter. We’ve set up our very own custom internal network in order to ensure an ultrasonic connection speed with the outside world.
And thanks to this, regardless of which datacenters you pick: our USA datacenter, our United Kingdom datacenter, in our FI datacenter, in our Eastern Europe datacenter or our AU datacenter, you will take advantage of a guaranteed 99.9% network uptime. And this uptime guarantee is valid with all web hosting solutions offered in each datacenter.
A 30–Day Money–Back Guarantee
Just like with every other service, if it is your money at stake, you cannot feel really safe. This is the reason why, with each of our cloud hosting packages we offer a 30–day money–back guarantee. If you do not feel satisfied with our hosting service or if you have to use a more robust web hosting solution, like a VPS web hosting plans or even a dedicated web hosting plans – we’ll give you your money back in full, without hidden fees or return charges.
24/7 Technical Support
If you’ve ever been forced to wait for hours to receive a reply, you’re aware of how annoying this can be, especially if your site is on the line. That is why we offer you a 24x7 support service with a 1–hour response time guarantee. Irrespective of what happens or what holiday it is – our customer service technicians will be at your disposal and they will get back to you in less than an hour. And the best thing is that their average support ticket response time is below 20 minutes!