Customer Support Channels

  • 1 hour ticket response time

  • A 1–hour Response Guarantee

  • Our user assistance staff is qualified to promptly deal with all hosting plans customers’ issues and support demands. Via our ticket system, it’s possible to share your issue and a support crew representative will likely get back to you in less than maximum 1 hour. In actual fact, practice has demonstrated that the regular response time frame is 20 minutes.

  • Top quality support service

  • A Top–quality Support Service

  • Get in touch with us anytime needed. Our staff of qualified professionals will be on the web for you 24x7x365 to answer to all your inquiries and to handle any trouble that you may have. You also can send us a support ticket from the Sian Hosting and Domain Names Web Hosting Control Panel or drop an email whenever. Also, on working days, you can easily call us or work with the online chatting alternative.

  • Intuitive help center

  • An Intuitive Help Section

  • Sian Hosting and Domain Names has incorporated an in depth information base into the Control Panel so that you can get hold of valuable step by step instructions any time. Each part of the Control Panel has its own contextual help area displaying a group of how–to content articles. We have also organized video tutorials to supply you with a far better visual representation of the simplest way to carry out any given activity.