Support Channels

  • 1 hour ticket response time

  • An Intuitive Help Center

  • You can find almost all the answers to your questions in the easy–to–navigate Help section built into your Web Hosting Control Panel. It features a detailed knowledge base with frequently asked questions and in–depth educational articles written by our seasoned tech support staff.

  • Top quality support service

  • Tutorial Video Clips

  • We have prepared a selection of step–by–step video tutorials that detailedly illustrate how to rectify a typical problem connected to your hosting plans account. You will find the video lessons in the Help section.

  • Intuitive help center

  • A 1–Hour Support Ticket Response Guarantee

  • Our semi–dedicated servers are backed up by a 24–7–365 tech support service and include a one–hour support ticket response time guarantee. Our trained technicians will be available 7 days a week and will resolve any problem that you may face within less than one hour after the technical support ticket submission. Normally, a response will be given to you in less than twenty minutes.