Lots of users who start using their 1st web hosting account, or change companies, usually have inquiries with regards to how certain tasks are completed or have problems setting up various things like e-mails, site settings, etc. That is why, lots of web hosting companies have compiled documentation with popular questions and issues in order to help their customers receive info swiftly and seamlessly. As a result, the help desk team can dedicate more time to real problems that some clients may be encountering, because the solution for the smaller things will already be available online and clients can easily handle them without having to touch base with the client support team. Having comprehensive documentation is extremely important, particularly for new clients with no past experience whatsoever, since the hosting service entails numerous functions and lots of people can get bewildered about what action to take. A good knowledge base can both help you perform the operations that you wish and become aware of how the web hosting service works in general.

Extensive Online Documentation in Hosting

If you purchase a hosting plan through our company, you’ll be able to access our extensive online help documentation where you will see info on more or less everything related to our web hosting services. The topics encompass anything from how to create an e-mail address on your smartphone, to how to do different things using an .htaccess configuration file. The articles themselves are written in an easy-to-understand fashion and include in-depth instructions on how to do a given operation in your Hepsia hosting Control Panel. You can also find information that’s not directly related to Hepsia, for example one that concerns Internet applications on your desktop computer. The entire collection of articles will be available in the Control Panel’s Help section, but those that are dedicated to a particular section can be accessed on the spot. Given the fact that we’ve encompassed as many topics as possible, you’ll be able to acquaint yourself with pretty much everything related to your account.

Extensive Online Documentation in Semi-dedicated Servers

The Help section of the Hepsia Control Panel, which is included in our semi-dedicated hosting plans, will permit you to access the exhaustive online help documentation that we have prepared for you. The articles offer generic information about our web hosting services, instructive tutorials about the various functions that you can access, together with troubleshooting guidelines that can help you rectify common issues that you could run into. The topics that we have covered encompass virtually everything, from simple things such as how to host a new domain name in the account, to more elaborate ones such as which SSH commands are permitted on the semi-dedicated servers. Relevant articles about the features of a given Control Panel section will always be available in the right corner of the page that you are on, whereas the entire article archive is accessible through the all-encompassing Help section.